Rob Britton is principal of AirLearn, a consultancy focused on helping partners, suppliers, insiders, and students understand the complexities of the airline industry, as well as general marketing advice for airline, aviation, and travel companies. He worked for American Airlines for nearly 20 years in a variety of marketing, planning, and operational roles. He is now an annual guest
lecturer at selective business schools worldwide, including Wharton,
Kellogg, Rotman, London Business School, and the University of Cambridge.
The gloves are off here at Sparksheet. Last month, travel writer Charlene Rooke inspired readers with ideas for how airlines can better serve transumers. Aviation consultant Rob Britton…
Read on →Journalism designed solely around search engines is journalism that I’m not interested in, that most readers aren’t interested in.
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