
That’s how Wayne Sutton, cofounder of TriOut, summed up social media’s diversity problem in a tweet during last year’s BlogWorld conference.
On first blush, you might dismiss calls for greater diversity as growing pains for a young, expanding business sector. Certainly, social media is not the only area of business in which minorities and women are under-represented. But as educator Kyra Gaunt noted here on Sparksheet, “The structure of these conferences often replicates white privilege. And we should be concerned about this.”
The lack of diversity in social media circles is particularly alarming when you look at the fact that minorities are using social media at higher rates than whites. For example, 36 percent of Latinos and 33 percent of African Americans access social media tools like Facebook on their mobile phones in comparison to just 19 percent of Caucasians.
As marketers, we have a vested interest in the issue of representation because the more minorities find a voice, the more we learn about how these groups want to be reached and marketed to via social media.
Uncovering diversity
After attending South by Southwest in Austin this March, Jay Baer – co-author of The NOW Revolution – posted a piece on his blog entitled “Blinded by the White: Social Media and Diversity.” Baer observed that most SXSW attendees “appeared to be 25-39 years old… and the vast majority were White.”
In response, Danny Brown, co-founder of Bonsai Interactive Marketing, wrote “Social Media – It’s Not Just for White Folks”, adding the weight of data and statistics to argue that social media is, in fact, highly diverse if you’re willing to do the research.
In fact, it turns out that in the United States, a higher percentage of visible minorities are visiting social networking sites on a weekly basis than their non-ethnic counterparts:

The percentage of Americans of different ethnic backgrounds who visit popular social media sites at least weekly. Source: Merkle, View from the Social Inbox: 2010
Likewise, a new annual social media study of more than 23,000 Canadians reveals the relatively high percentage of immigrants and ethnic community members who are not simply following people but producing their own content online.
The numbers show that immigrants and visible minorities in Canada are creating content across 10 social media platforms in significantly higher proportions than the national average:

Canadian minority groups are creating content online in significantly higher proportions than the national average of 20 percent. Source: Delvinia and Environics Analytics
Where are the leaders?
Common sense would indicate that the social media industry’s thought leaders would closely reflect the ethnicity of its most prolific users and that conference organizers wouldn’t be at a loss to find speakers of colour.
But that’s clearly not the case. Peter Chow-White, co-author of Race After the Internet, an anthology to be released in the fall, sees this as part of a larger racial picture. “As long as you have structural inequalities in society,” Chow-White told AP Online, “you cannot expect to have anything less than that on the Internet.”
The structural argument is especially compelling when you compare the high number of minorities using social media with the depressingly low number of Internet start-ups founded by African Americans (1 percent), American Indians (1 percent) and Other Races (7 percent). By comparison, whites account for 87 percent of venture-capital-funded Internet start-ups. Only Asian Americans come anywhere close to competing at 12 percent.
But others, like Lewis Lalanne – also known as Nerd #2 on My Note Taking Nerd Blog – are not persuaded. Lalanne contends that “when more minorities, specifically Hispanics and blacks, get out of their own way, that’s when I believe you’ll see them rocking the mic with the white boys and girls at SXSW, making the big bucks online and blessing the world with their potential.”
Or as Blogworld tweeter Wayne Sutton suggests, perhaps we need to “stop complaining about the lack of diversity in the tech and Web space and just do something about it.”


@sparksheet – Social Media’s Diversity Problem http://bit.ly/lnmCOi Great Stuff!
Social Media’s Diversity Problem http://eqent.me/jqvwHW
W/ props 2 @waynesutton @jaybaer @dannybrown RT @sparksheet: Social Media's Diversity Problem http://j.mp/kJqLl0 ..new spark post by @tbains
A must read! RT @sparksheet: Social Media's Diversity Problem http://t.co/kZOZOby ..new spark post by @tbains
36% Latinos & 33% African Americans access social media on their mobile phones vs 19% of Caucasians via @sparksheet http://t.co/kZOZOby
RT @waynesutton: 36% Latinos & 33% African Americans access social media on phones vs 19% of Caucasians via @sparksheet http://j.mp/kJqLl0
RT @waynesutton: A must read! RT @sparksheet: Social Media's Diversity Problem http://t.co/kZOZOby ..new spark post by @tbains
Social Media’s Diversity Problem http://bit.ly/mpmXlR via @sparksheet @tbains @coopculture #socialmedia #race
RT @waynesutton: A must read! RT @sparksheet: Social Media's Diversity Problem http://t.co/kZOZOby ..new spark post by @tbains
Good piece on the big whie elephant in Social Media's room. http://t.co/WzniYJy We gotta fix this problem.
RT @BlackCanseco: Good piece on the big white elephant in #SocialMedia's room: http://t.co/WzniYJy We gotta fix this problem. | And soon.
Social Media’s Diversity Problem – http://ow.ly/4Rppk #sm #socialmedia
Does Social Media have a Diversity Problem? http://ow.ly/4RypA #diversity #inclusion #inequality
RT @marcopolis: Does Social Media have a Diversity Problem? http://ow.ly/4RypA #diversity #inclusion #inequality
RT @marcopolis: Does Social Media have a Diversity Problem? http://ow.ly/4RypA #diversity #inclusion
Diversity problem of the social means: If you were recent to a social medium event, you can have noted that the … http://bit.ly/iTC3jx
Diversity problem of the social means: If you were recent to a social medium event, you can have noted that the … http://bit.ly/iHE3ss
RT @Sparksheet: Social Media's Diversity Problem http://j.mp/kJqLl0 #netculture
RT @BlackCanseco: Good piece on the big whie elephant in Social Media's room. http://t.co/WzniYJy We gotta fix this problem.
Social Media’s #Diversity Problem – http://bit.ly/jA5Fs4 #socialmedia
RT @Risgaard: Social Media’s #Diversity Problem – http://bit.ly/jA5Fs4 #socialmedia
RT @marcopolis: Does Social Media have a Diversity Problem? http://ow.ly/4RypA #diversity #inclusion #inequality
Does Social Media Have A Diversity Problem? http://bit.ly/kJqLl0
RT @NotEasyToForget: Does Social Media Have A Diversity Problem? http://bit.ly/kJqLl0
Social Media's Diversity Problem http://j.mp/lvFbPk by marketing strategist @tbains
RT @ksablan: Social Media's Diversity Problem http://j.mp/lvFbPk by marketing strategist @tbains
RT @ksablan: Social Media's Diversity Problem http://j.mp/lvFbPk by marketing strategist @tbains
I like! RT @Sparksheet @ktandersonblogs: Here's an interesting one. Does social media have a diversity problem? http://t.co/Vm4N8RC
RT @kulpreetsingh: Social Media’s Diversity Problem http://t.co/3PyTep0 by @tbains -Evident at #smcv10 + #nv11.
RT @kulpreetsingh: Social Media’s Diversity Problem http://t.co/3PyTep0 by @tbains -Evident at #smcv10 + #nv11.
Social Media – It's Not Just for White Folks http://ow.ly/1sXD62 by: @DannyBrown -it's time to talk statistics.
RT @TLCHOME: RT @kempedmonds: Social Media – It's Not Just for White Folks http://ow.ly/1sXD62 by: @DannyBrown -it's time to talk statistics
Great post my friend @tbains on the problems in social media diversity on @sparksheet: http://ow.ly/4V415
RT @jason_baker: Great post my friend @tbains on the problems in social media diversity on @sparksheet: http://ow.ly/4V415
RT @jason_baker: Great post by my friend @tbains, on the problems in #socialmedia #diversity on @sparksheet – http://j.mp/mpSSiP
RT @sparksheet: Social Media’s Diversity Problem http://bit.ly/mpmXlR
Good read. Age-old discussion and problem. "Social Media’s Diversity Problem" http://bit.ly/jjiMc6
RT @lynneluvah: Good read. Age-old discussion and problem. "Social Media’s Diversity Problem" http://bit.ly/jjiMc6
Does Social Media have a Diversity Problem? http://pulsene.ws/1FYDB
RT @kulpreetsingh #SocialMedia’s Diversity Problem http://j.mp/lx7uO0 by @tbains (Evident @ #smcv10, hope #smcv11'll be more representative)
Interesting stats. RT @RonaldYau: Social Media’s Diversity Problem http://bit.ly/jZ6RVt
RT @RonaldYau: Social Media’s Diversity Problem http://bit.ly/jZ6RVt <<—— GREAT Read! Gotta share this w/ @Called2Connect @CohesionMrktg
Where my people at? Interesting stats on diversity in this article. RT @RonaldYau: Social Media’s Diversity Problem http://bit.ly/jZ6RVt
RT @RonaldYau: Social Media’s Diversity Problem http://bit.ly/jZ6RVt <<—— GREAT Read! Gotta share this w/ @Called2Connect @CohesionMrktg
RT @RonaldYau: Social Media’s Diversity Problem http://bit.ly/jZ6RVt
RT @sparksheet: Social Media’s Diversity Problem http://t.co/weLKL8d
RT @RonaldYau: Social Media’s Diversity Problem http://bit.ly/jZ6RVt
- Social Media’s Diversity Problem – http://t.co/8u9ypvX
RT @RonaldYau: Social Media’s Diversity Problem http://bit.ly/jZ6RVt <<—— GREAT Read! Gotta share this w/ @Called2Connect @CohesionMrktg
Social Media’s Diversity Problem | Sparksheet http://t.co/0Rzy4eV via @sparksheet
Social Media’s Diversity Problem http://ow.ly/5doam
Does #SocialMedia Have A #Diversity Problem? http://t.co/4RLvyvZ /via @Monster_WORKSh
Social Media’s Diversity Problem | Sparksheet http://t.co/0Rzy4eV via @sparksheet
Do you agree?: Social Media's diversity problem: http://bit.ly/kJqLl0
Do you agree?: Social Media's diversity problem: http://bit.ly/kJqLl0 RT @terrinakamura I found this persuasive & credible
Do you agree?: Social Media's diversity problem: http://bit.ly/ml1qyk RT @terrinakamura I found this persuasive & credible
Do you agree?: Social Media's diversity problem: http://t.co/uhv0G9J RT @terrinakamura
Do you agree?: Social Media's diversity problem: http://t.co/uhv0G9J RT @terrinakamura
RT @sparksheet: Social Media’s Diversity Problem http://t.co/kFRsPmM
Some valid assertions, I thot @intel_chris @LeadKJWalters @ellenalvarez Thx4RT: Social Media's diversity problem: http://bit.ly/kJqLl0
Some valid assertions, I thot @intel_chris @LeadKJWalters @ellenalvarez Thx4RT: Social Media's diversity problem: http://bit.ly/kJqLl0
Check out this fascinating read on #diversity in #socialmedia: http://dld.bz/agjhH
Check out this fascinating read on #diversity in #socialmedia: http://dld.bz/agjhH
Check out this fascinating read on #diversity in #socialmedia: http://dld.bz/agjhH
Check out this fascinating read on #diversity in #socialmedia: http://dld.bz/agjhH
Check out this fascinating read on #diversity in #socialmedia: http://dld.bz/agjhH
Social Media's diversity Problem http://ow.ly/1dJoDd
Social Media’s Diversity Problem, http://t.co/xS9rqkQ #usa #diversity
Social Media’s Diversity Problem | Sparksheet http://t.co/Z9Ph0JM
[...] as visible minorities are adopting social media in higher numbers than their Caucasian counterparts, their adoption of smartphones outstrips the [...]
Social Media’s Diversity Problem | Sparksheet: http://t.co/EJ0ywGb2
Social Media’s Diversity Problem | Sparksheet http://t.co/MNcXsHOz #socialmedia
Social Media’s Diversity Problem http://t.co/YWg72eEK
#SocialMedia ’s #Diversity Problem Sparksheet: http://t.co/uPAuTeSy
Social Media's #Diversity Problem http://t.co/1AMXkk3f @ameredia
Social Media's #Diversity Problem http://t.co/1AMXkk3f @ameredia
Social Media's #Diversity Problem http://t.co/1AMXkk3f @ameredia
Social Media's #Diversity Problem http://t.co/1AMXkk3f @ameredia
#SocialMedia’s Diversity Problem. Digitalists of Color Unite! | http://t.co/wIxzvkHJ #mrktng #cBias
#Social Media’s Diversity Problem is the audience that you cater to. Know more on how to #encounter it today. http://t.co/uRMhn1Ci
Social Media’s Diversity Problem | Sparksheet: http://t.co/zB39cjqW
RT @ivonnekinser: Social Media’s Diversity Problem | Sparksheet: http://t.co/JW06ITwj