Groupon brought the “daily deal” into the digital age. But is the brand’s golden veneer starting to fade? In our latest Engagement Checkup, we offer a thorough examination of Groupon’s complicated relationship with retailers and shoppers. more
Online Marketing
For brick-and-mortar businesses, social commerce sites like Groupon and LivingSocial have turned the Internet from a threat into an opportunity. But these new online players are also changing the game for Web-based retailers and marketers, argues… more
Social Media
Brands on Twitter aren't just providing customer service. They're earning heaps of respect, trust and publicity for relatively little cost. Social media maven Jennifer Kettlewell explains how brands can gain massive return on engagement and become… more