An award-winning music video, appearances on Saturday Night Live and The Daily Show, millions of YouTube views and Twitter dominance – no, it’s not Justin Bieber.
It’s the Muppets.
The Jim Henson-created franchise has been in a slump for decades. Their biggest hit was the The Muppet Movie back in 1979. But that was before social media.
The Muppets, released last week in North America, has garnered critical acclaim and fans are pouring into theatres. But perhaps their biggest success has been online: This old-school franchise is the new kung-fu master of branded entertainment.
As Alex Rowland wrote in Sparksheet , branded entertainment works best when users forget they’re watching an ad and when they’re given opportunities to interact with the brand.
Disney chose die-hard Muppet fans Jason Segal and James Bobbin to write and direct the film, and brought in Flight of the Conchords’ Bret McKenzie for the soundtrack, ensuring an authentic Muppet experience while delivering quality content that works on multiple channels.
For two years Disney used – you guessed it – YouTube, Facebook, Twitter, and even Google+ to generate buzz online.
They kicked-off the campaign with a decidedly unorthodox but wholly Muppetesque cover of Queen’s Bohemian Rhapsody, which went viral, winning two Webbies along the way.
Next, Kermit appeared in *cough* person at the world premier of the latest Pirates of the Carribean installment for the release of The Muppets’ first trailer.
Arguably the campaign’s biggest hit, the series of trailer parodies poked fun at this year’s most anticipated blockbusters. The lighthearted videos capture what so many fans love about the Muppets – their infectious silliness.
As one of the first official brands to join Google+, the Muppets filled the user engagement quota by hosting a Google+ hangout.
As opening weekend approached, the Muppets took a tongue-in-cheek spin on cause marketing with their “Muppets Fan-A-Thon.”
Riffing on the film’s central plot point, Muppet characters urged viewers to “pledge a like” on Facebook. If the page reached the modest goal of a “bazillion” likes, Disney would release advanced screening locations. No, they didn’t reach the bazillion mark, but with 2 million likes, Disney’s not complaining.
Finally, taking aim at haters on Digg and YouTube, the franchise released another viral hit. This time, ill-fated Beaker burns down the set with his rendition of “Dust in the Wind.”
Yes, The Muppets’ aesthetic is 1970s oddball. Yes, their jokes are goofy. But that’s why we love them, and it took a flawlessly executed social media campaign to remind us.
And in case you haven’t had your fill of Muppet-driven branded content, check out our Q&A with Sesame Street’s new media director, Dan Lewis.


Sophie,
Great article! Thanks so much for putting it together!
I recently wrote about (and shot a video about) 5 marketing lessons you can learn from the Muppets.
VIDEO:
http://www.youtube.com/watch?v=BsmkjMS4mf4&noredirect=1
Article:
http://morekeynote.com/2011/09/11/4-marketing-lessons-i-learned-from-the-muppets/
You’re dead on – and having worked at The Jim Henson company I’m so proud to see their resurgence!
- Drew
Thanks, Drew!
Glad to know that someone who has worked closely with the franchise finds the article accurate.
Great video!
The Muppets franchise were losing popularity to their target audience right? Is this audience going to watch AND understand the content and in-jokes? But what’s the follow-up to all this social media activity?
Perhaps they will be successfully infuse the characters with the ability to appeal to adults and children alike (the Simpsons pulled it off), however I’d love to know what they are planning to do to be in front of their key market at the most important times.
Also are 70′s values and character traits as relevant to what we have today? Perhaps we are seeing them coming back into line, what with Gen Y having a greater propensity to look after their peers than Gen X and #Occupy Protests etc.
Great questions, Kaleb.
It certainly caught me by surprise that such a distinctly 70s aesthetic was being marketed very much in line with what it has always been (aside from some self-mocking jokes, much of the humour remains muppet to the core).
The reviews are in, and the box-office sales have been good. So maybe we will begin to see more of the same in the near future.
Sophie
I missed the social media campaign, mainly because I am as old as Waldorf and Statler and still use the word “GROOVY”. (How is it that in the 70′s I considered the two curmdgeons ancient and now think of them as my cohort?) So I thoroughly enjoyed your taking my hand through the campaig. I loved the movie…so much that I talked to my kids for days in my “Kermit Voice” and the more they winced the more my Kermit alter ego enjoyed it. Of course, the muppet franchise has “legs”. Kermit is a FROG. He spent his ENTIRE youth without any legs ….and then Grew Them.
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